I eventually emailed help desk and within a few hours my certificate was emailed to me

Good call Karen. Thank you

I did exactly the same I couldn't complete the survey as it was for Americans and I live in the UK. I have also just tried to email kate.drurey@sdsa.net. but it won't let me send it as the address is invalid.

Hi, I've just completed the training and I'm having the same problem I cannot see the tab to get my certificate. Please help

Hi I have also done the course twice - just to get the certificate and am still unable. Please help