For colleagues' information, this was sent out by the Council for Disabled Children:
<span style="margin: 0px; color: #505050; font-family: 'Century Gothic',sans-serif; font-size: 12pt;">The National Children’s Bureau (NCB) has been commissioned by the Department for Education to conduct a <span style="margin: 0px; font-family: 'Century Gothic',sans-serif;">customer satisfaction survey </span>collecting feedback from all those who have sought the help of SEND <span style="margin: 0px; font-family: 'Century Gothic',sans-serif;">Information, Advice and Support (IAS) Services</span>.
This includes <span style="margin: 0px; font-family: 'Century Gothic',sans-serif;">children and young people, their parents, carers, friends and family and professionals</span>.
SEND IAS Services <span style="margin: 0px; font-family: 'Century Gothic',sans-serif;">provide information, advice and support to disabled children and young people</span> (and those with Special Educational Needs), and their parents/carers.
All local authorities are required to make sure these services are available on a free, impartial and confidential basis.
NCB is encouraging anyone who has used, or tried to use, these services in the last 12 months to <span style="margin: 0px; font-family: 'Century Gothic',sans-serif;">take part in a short survey</span> which should take around seven minutes to complete.
The survey can be accessed here.
The link can also be forwarded to anyone you know who may have feedback to give.</span>
